Contact Me

Contact Me

Please do not hesitate to get in touch with me by email if you would like to:

  • Book an initial consultation for psychological therapy
  • Or to discuss one of my corporate wellbeing packages

I aim to respond to queries within one working day.

Introduction

The EU General Data Protection Regulation (GDPR) is the current law on data protection and privacy for all individuals in the United Kingdom. The primary aim of the law is to give more control to citizens and residents over their personal data.

How does GDPR affect you?

GDPR applies to any organisation/company/individual that manipulates information about any persons. It will require minimum standards around secure storage of personal information, the right to access personal information held about you, the right to have your personal information deleted and how your data is transported, where applicable.

For more information on GDPR, please follow the links below:

https://www.eugdpr.org/

https://ico.org.uk/

Below is a summary of how GDPR affects you and information that Quinn Psychology Services Ltd. holds about you in the therapy context:

What information do we request?

As part of the therapy we offer, we require personal information to aid your therapist understand the difficulties, diagnoses and factors that affect the problem and circumstances that bring you to therapy. This information is important in order to provide best possible care. We also hold basic demographic information, including address and contact details for communication purposes. In addition, we hold details of your next of kin and GP in case of emergencies.

How do we use your information?

Your personal information will be used for clinical purposes ONLY, as part of the therapy service we offer to you. The information will not be shared with third parties. Should a request for your information be made by a third party (GP, Local Authority, Court), you will be informed and your consent sought. We may be required by Law to disclose information about risk to yourself or others if we believe that either yourself or others are not safe. We will do our best to discuss any need for disclosure with you, unless the disclosure places you or others at further risk.

As part of a therapist’s professional registration, all therapists are required to receive clinical supervision to ensure that they meet the practice standards required by their professional bodies. Supervision is provided by a qualified and registered supervisor who abides by the same professional guidelines. Information discussed by your therapist in supervision is anonymised and only information relevant to providing care to you will be shared.

How will information about you be kept?

Information about you will be stored securely and confidentially, in line with GDPR. Professional bodies generally advise that clinical information is kept for 7 years after the end of an intervention, or 7 years after a child turns 18 in the case of children, from the last session.

Your right to access information about you

You have the right to ask for a copy of your personal information, free of charge, in electronic or paper format. You also have the right to request that any incorrect information about you be amended.

Your right to change your mind regarding consent to keep information about you

You have the right to withdraw your consent to hold all or part of your information and request a change of any aspect of prior arrangements. (e.g. regarding communication). Please contact us using the details provided below should you wish to change our consent agreement.

Your right to be forgotten

You have the right to ask to have any information held about you deleted. This includes your personal information. In all cases and when considering such requests, this right is obligatory unless it is information that we have a professional legal obligation to retain.

Communication

In order to provide our therapy services, we need to contact you in order to arrange and remind you of appointments, to send you material and resources relevant to the sessions and therapy, to notify changes in appointments and to send you invoices for the sessions.

There are several ways in which we can communicate with you regarding your care: telephone, text messages, emails and post. Email is our preferred communication medium. We use a secure encrypted platform that protects communication. For additional security, sensitive information such as reports will be sent as password-protected documents.

We are not responsible for data/information you hold at your end.

Who to contact if you have any questions

Dr Jordan Quinn is the Data Controller of any information held about you. If you have any further questions, you can contact them using the email address Jordan@quinnpsychologyservices.com

The right to lodge a complaint with a supervisory authority

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. They can be contacted on 0303 123 1113.

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